Experts in TR19 cleaning for Kitchen Canopies, Ducting, Extraction Fans, and Fire Damper Testing across England & Wales. We provide safe, efficient, and compliant solutions tailored to your business needs.



Privacy Policy

Pro Clean Fans and Canopies (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.procleanfansandcanopies.co.uk (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you contact us through our website, purchase services, or subscribe to our newsletter, we may collect personal information, including but not limited to your name, email address, phone number, and billing information.
  • Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device type, and pages viewed. This data helps us improve your experience and analyse website performance.
  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve the performance of the site. You can control cookie settings through your browser.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process transactions and deliver the services you request.
  • To respond to your inquiries or requests for customer support.
  • To send marketing communications, including newsletters, promotions, and offers. You can opt out of these emails at any time.
  • To improve our website and services based on user feedback and analytics.
  • To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or providing services to you. These third parties are obligated to protect your information and are prohibited from using it for any other purpose.

We may also disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We take the protection of your personal information seriously. We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Objection: You may object to the processing of your personal data for marketing or other purposes.
  • Data Portability: You can request a copy of your personal data in a machine-readable format.

To exercise any of these rights, please contact us at [Your Contact Email Address].

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Pro Clean Fans and Canopies
Email: info@procleanfansandcanopies.co.uk
Phone: 07481 073864

Cookies Policy

Effective Date: 01/10/24

This Cookies Policy explains how Pro Clean Fans and Canopies (“we,” “us,” or “our”) uses cookies and similar technologies on our website www.procleanfansandcanopies.co.uk (the "Site"). By using our Site, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit a website. Cookies allow the website to remember your actions and preferences (such as login information, language, and other settings) over a period of time, so you don’t have to re-enter them whenever you return to the site or browse from one page to another.

2. Types of Cookies We Use

We use the following types of cookies on our Site:

  • Necessary Cookies: These cookies are essential for the operation of our website. They enable basic functionalities such as security, page navigation, and access to secure areas of the site. Without these cookies, certain services on the Site may not be possible.
  • Preference Cookies: These cookies allow us to remember your preferences (such as language or region) to provide you with a more personalized experience.
  • Analytical/Performance Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most frequently or if visitors encounter any errors. This information helps us improve the performance and functionality of the Site. These cookies do not collect information that identifies you personally.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you. They may also be used to limit the number of times you see an advertisement or to measure the effectiveness of advertising campaigns. These cookies may be placed by third-party advertising networks with our permission.

3. How We Use Cookies

We use cookies to:

  • Improve your browsing experience by remembering your preferences and settings.
  • Analyse the performance of our Site, monitor traffic, and understand how users interact with our pages.
  • Personalize content and advertising based on your preferences and behaviour on our Site.
  • Ensure the proper functioning of certain features (such as shopping carts or secure logins).

4. Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most web browsers allow you to manage cookie settings through the browser preferences. You can choose to accept or block cookies, delete cookies, and adjust your browser settings to notify you when cookies are being used. The process for managing cookies will vary depending on the browser you are using. You can find more information about how to adjust your settings for specific browsers at the following links:
  • Opt-Out of Behavioural Advertising: You can opt out of targeted advertising cookies from third-party advertisers by visiting the following websites:

Please note that if you choose to block cookies, some features of the Site may not function properly, and your experience on the Site may be less personalized.

5. Third-Party Cookies

We may allow third-party service providers to place cookies on your device for the purposes described above, including advertising and analytics. These third-party providers may include Google Analytics, social media platforms, and advertising networks. We do not control these third-party cookies, and they are subject to the privacy policies of those third parties.

6. Changes to This Cookies Policy

We may update our Cookies Policy from time to time to reflect changes in technology, laws, or how we use cookies. Any updates will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about our use of cookies or this Cookies Policy, please contact us at:

Pro Clean Fans and Canopies
Email: info@procleanfansandcanopies.co.uk
Phone: 07481 073864

 

Terms and Conditions

Effective Date: 01/10/24

Welcome to Pro Clean Fans and Canopies (“we,” “us,” or “our”). By accessing or using our website www.procleanfansandcanopies.co.uk (the “Site”), you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, you must not use our Site.

Please read these Terms carefully before using our services or interacting with our Site.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from using the Site:

  • In any way that violates any applicable local, national, or international law or regulation.
  • For any fraudulent or illegal purpose, or to infringe upon the rights of others.
  • To transmit any harmful or unlawful material (e.g., viruses, malware) to the Site or other users.

We reserve the right to suspend or terminate your access to the Site if you violate these Terms.

2. Services

We offer professional cleaning services for fans and canopies, as detailed on our Site. By requesting a service, you agree to be bound by our service terms and pricing, which will be communicated to you at the time of booking.

  • Service Availability: Our services are subject to availability and may be limited by geographic location, scheduling, or other factors.
  • Booking and Payment: When you request our services, you agree to provide accurate information and pay for services as agreed. Payments may be processed through our secure payment system or via other methods as indicated on our Site.

3. Pricing and Payment

All pricing for our services is listed on the Site or will be provided to you during the booking process. We reserve the right to change our pricing at any time, but such changes will not affect bookings that have already been confirmed.

  • Payment Methods: We accept payments through various methods, including credit and debit cards, bank transfers, or other secure payment options as detailed on the Site.
  • Late Payments: If payment is not received on time, we reserve the right to charge late fees or cancel services.

4. Intellectual Property

The content on this Site, including text, images, graphics, logos, videos, and software, is the property of Pro Clean Fans and Canopies and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or use any of the content on this Site without our express written consent.

5. User Accounts

To use certain features of the Site, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activity that occurs under your account.

6. Limitation of Liability

To the fullest extent permitted by law, Pro Clean Fans and Canopies shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or services, including but not limited to loss of profits, data, or goodwill.

We do not guarantee that the Site will be error-free, secure, or continuously available. While we take reasonable precautions to ensure the Site’s security and functionality, we are not responsible for any disruptions, errors, or data loss.

7. Indemnification

You agree to indemnify, defend, and hold harmless Pro Clean Fans and Canopies, its affiliates, employees, contractors, and partners from any and all claims, damages, liabilities, costs, or expenses (including legal fees) arising out of your use of the Site or services, your violation of these Terms, or your infringement of the rights of any third party.

8. Privacy Policy

Your use of our Site and services is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information. By using our Site, you agree to the terms of our Privacy Policy.

9. Cookies Policy

Our Site uses cookies to improve your browsing experience. For detailed information about the cookies we use and how you can manage them, please refer to our [Cookies Policy].

10. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over these external sites, and we are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review the terms and privacy policies of any third-party site you visit.

11. Termination

We reserve the right to terminate or suspend your access to the Site and services at our sole discretion, without notice, for any violation of these Terms or any unlawful or harmful activity.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review these Terms periodically to stay informed about any changes.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the use of the Site will be resolved in the courts of [Your Jurisdiction].

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Pro Clean Fans and Canopies
Email: info@procleanfansandcanopies.co.uk
Phone: 07481 073864

 

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